We have CS6 running on Windows 7 Pro 64-bit. We purchased ITC Zapf Dingbats Std from Adobe and installed them on the PC. It shows them in listed as installed and if you try to reinstall them, then it prompts and says they are already there. Our issue revolves around using them, when you use them in a current or new document it only shows a box with an X in it and not the font. What is the fix for this issue? As a side note, we also had purchased several Helvetica fonts and installed them without issue and they work without any issue.
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