I have been trying to install InDesign CS6 as well as Illustrator and Photoshop since the middle of December.
Each time I try to install something happens where it fails.
It fails from AAM with usually an error of DW050 (i believe that's the correct error).
I downloaded, from the direct link, the install files and ran that installation and it freezes at about 99% complete. Usually I have to do a hard reboot on my computer.
I was on the phone with tech support on Dec 21 for 2 1/2 hours. They tried to remotely install the apps.... same issues. They have not phone me back as the support says they would. I have even posted 2 comments on that report and there has been no response.
I can and have installed Acrobate, Muse, and Lightroom all from AAM.... no problem. Why don't the other apps install? I have CS4 currently on my laptop.
My system:
Macbook Pro
OS 10.8.2
8gb ram
1 Tb harddrive
I am really frustrated with Adobe and there lack of problem solving. Issues similar to mine seem to be common place and yet there seems to not have been any resolutions...at least none that I could find.
I have looked through all of the discussions I could find and tried many things... to no avail. The three main apps I want I can't seem to install.
Any other help or suggestions would be appreciated.
-Justina