Hi,
We have a user who is using Indesign, and we have installed Adobe Folio Builder. The problem occurs when they try to sign in to Folio Builder and are given the message 'Network Error'
We know it's not a problem with their credentials as they can sign in to the online portal with no problems. We also have tried different credentials and are given the correct error message that the credentials are wrong.
I've checked the network logs to see what happens when they try and click folio builder and I can't see any unpermitted sites/address show up. What I see is:
https://na1.r.services.adobe.co-account//amfgateway2/ - Permitted
https://digitalpublishing.acrobat.com - Permitted
https://na1r.services.adobe.com - Permitted
https://fpdownload.adobe.com/crossdomain.xml - Permitted
https://fpdownload.adobe.com/pu-/swz/crossdomain.xml - Permitted
Anyone got any suggestions on what is causing this problem?
Thanks
Matt
