I'm attempting to set up my new MacBook Air to print out a custom envelope size on my Brother HL-5340D – something I've done successfully with my office computer (a black MacBook with OS X 10.6.8). After creating a print preset in the InDesign printer settings, I am having trouble getting access to the some of the more idiosyncratic printer settings (toner fixing, for instance). I keep running across this message: "Changing 'Media Type' to 'Plain Paper' would cause an unresolvable conflict with the selected custom paper. No change will be made." Additionally, I am having trouble with reaching the advanced settings under the "Print Settings" menu of the standard Apple print dialog box (which encompasses the Brother-specific drivers). If I attempt to change the "Improve Print Output" settings I get a similar message: "Changing 'Improve Print Output' to 'Improve Toner Fixing' would cause an unresolvable conflict with the selected custom paper. No change will be made.'
I'm imagining there is some conflict between InDesign's printer settings (which I understand Adobe recommends InDesigners use whenever possible, but there are neither "media type" nor advanced print settings in the InDesign print dialog box), and I've compared the printer settings on my black MacBook (the one correctly printing) to my MacBook Air and I can't figure out the difference. The only suspicion I have is it seems that the black MacBook's printer settings in InDesign are somehow overriding the Apple/Brother presets, whereas on my Air, that's not happening – I've created a pre-set specifically for the custom envelope printout to complement (or so I thought, anyway) the settings that I could not reach from within the Adobe box. Back in Adobe's printer settings, for instance, the "Custom Size" option for paper is greyed out, so there are certain options that it seems I must access from the Apple/Brother drivers.
Does anyone have any suggestions or best practices that I might adopt to avoid this conundrum? I have screenshots, but it seems they can't be attached anymore. Here's the printer summary. Thanks everyone, Quin…
Print Preset: [Custom]
Printer: Brother HL-5340D (green)
PPD: N/A
PPD File: N/A
General
Copies: 1
Collate: N/A
Reverse Order: Off
Pages: All
Sequence: All Pages
Spreads: Off
Print Master Pages: Off
Print Layers: Visible & Printable Layers
Print Non-printing Objects: Off
Print Blank Pages: Off
Print Visible Guides and Baseline Grids: Off
Setup
Paper Size: Defined By Driver
Paper Width: 3.13 in
Paper Height: 5.5 in
Page Orientation: Portrait
Paper Offset: N/A
Paper Gap: N/A
Transverse: N/A
Scaling: 100%
Constrain Proportions: On
Page Position: Upper Left
Thumbnails: Off
Tiling: Off
Marks and Bleed
Crop Marks: Off
Bleed Marks: Off
Registration Marks: Off
Color Bars: Off
Page Information: Off
Printer Mark Type: Default
Crop Mark Weight: 0.25 pt
Mark Offset from Page: 0.0833 in
Use Document Bleed Settings: On
Bleed Top: 0 in
Bleed Bottom: 0 in
Bleed Inside: 0 in
Bleed Outside: 0 in
Include Slug Area: Off
Output
Color: Composite RGB
Text As Black: On
Trapping: N/A
Flip: N/A
Negative: N/A
Screening: N/A
Simulate Overprint: Off
Graphics
Send Data: All
Download: N/A
Download PPD Fonts: N/A
PostScript®: N/A
Data Format: N/A
Color Management
Document Profile: sRGB IEC61966-2.1
Color Handling: Let InDesign Determine Colors
Printer Profile: Document RGB - sRGB IEC61966-2.1
Preserve RGB Numbers: Off
Proof Profile: N/A
Simulate Paper Color: N/A
Advanced
Print &as Bitmap: On
Bitmap Resolution: 600
OPI Image Replacement: N/A
EPS: N/A
PDF: N/A
Bitmap Images: N/A
Transparency Flattener Preset: N/A
Ignore Spread Overrides: N/A