We currently use Creative Cloud Suite on persistent Windows virtual desktops (vsphere). I've had InDesign and Illustrator crash at random times on one machine (out of 8); I've done the typical troubleshooting of update/uninstall/re-install, but nothing seems to help. I was able to get some of the crash logs:
------------------------------------------------------------------------------------------ -------------------------------------------------------
InDesign Crash
Log Name: Application
Source: Application Error
Date: 2/29/2016 9:56:13 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: [localhost...]
Description:
Faulting application name: InDesign.exe, version: 11.2.0.100, time stamp: 0x564f64a8
Faulting module name: Public.dll, version: 11.2.0.100, time stamp: 0x564f634b
Exception code: 0xc0000005
Fault offset: 0x0000000000079674
Faulting process id: 0x8154
Faulting application start time: 0x01d17003c7299c28
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe
Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2015\Public.dll
Report Id: b8790437-df0d-11e5-a699-005056bc433d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-29T17:56:13.000000000Z" />
<EventRecordID>15947</EventRecordID>
<Channel>Application</Channel>
<Computer>[localhost...]</Computer>
<Security />
</System>
<EventData>
<Data>InDesign.exe</Data>
<Data>11.2.0.100</Data>
<Data>564f64a8</Data>
<Data>Public.dll</Data>
<Data>11.2.0.100</Data>
<Data>564f634b</Data>
<Data>c0000005</Data>
<Data>0000000000079674</Data>
<Data>8154</Data>
<Data>01d17003c7299c28</Data>
<Data>C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe</Data>
<Data>C:\Program Files\Adobe\Adobe InDesign CC 2015\Public.dll</Data>
<Data>b8790437-df0d-11e5-a699-005056bc433d</Data>
</EventData>
</Event>
------------------------------------------------------------------------------------------ -------------------------------------------------------
InDesign Crash 2
Faulting application name: InDesign.exe, version: 11.2.0.100, time stamp: 0x564f64a8
Faulting module name: Public.dll, version: 11.2.0.100, time stamp: 0x564f634b
Exception code: 0xc0000005
Fault offset: 0x0000000000079674
Faulting process id: 0x110c
Faulting application start time: 0x01d16e8317f8837f
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe
Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2015\Public.dll
Report Id: c7286b28-dbf6-11e5-a699-005056bc433d
------------------------------------------------------------------------------------------ -------------------------------------------------------
Illustrator Crash:
Faulting application name: Illustrator.exe, version: 19.2.1.147, time stamp: 0x56980904
Faulting module name: Illustrator.exe, version: 19.2.1.147, time stamp: 0x56980904
Exception code: 0xc0000005
Fault offset: 0x000000000077bff1
Faulting process id: 0x22dc
Faulting application start time: 0x01d16f254a56d2db
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC 2015\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CC 2015\Support Files\Contents\Windows\Illustrator.exe
Report Id: 54cd06eb-db47-11e5-a699-005056bc433d
------------------------------------------------------------------------------------------ -------------------------------------------------------
Let me know what you think.
Thanks,
Paul