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Am I losing my mind? Zapf Dingbats Question...

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Ok, so I will admit, it's been awhile since I've had to use Zapf Dingbats. I couldn't remember how to make the heart with Zapf Dingbats font. So I found online http://sig-press.com/PDFs/MacDingbatCharts.pdf and went into InDesign and tried Opt + 2 and got the infamous box with a pink background... ok, so I tried a different Mac (my trashcan, was originally trying on my MacBook Pro.) Still same thing. So I made sure the font was on Zapf Dingbats and copied the heart from the PDF. It's fine... but what am I doing wrong... please tell me it's my keyboard error and I'm not losing my marbles (it's been that type of a week!)

Here is a screenshot:

Screenshot 2016-07-30 08.05.41.png

Has anyone else run into this problem? Meanwhile, I went into Photoshop and I can't change the font to Zapf Dingbats AT ALL. It just defaults back to Minion Pro (my default font)... so... is it my version of the font? On the trashcan it's the version that came with it, same with my MacBook. Both are running El Capitan OS and CC 2015.5 Ps and CC2015 Id.

 

Thanks!


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